Your New Home
Design and Specification Transparency
Whether you’re building a custom home with us or purchasing one of our Grounded-designed projects, we’ll be with you every step of the way. From day one, you’ll be informed about every aspect of your future home. Every specification is documented for complete transparency, helping you clearly visualize your space as it comes to life.
Quality Reviews and Walkthroughs
A few weeks before you receive your keys, one of our team members will personally walk you through your new home—highlighting important details and answering any questions you may have. You’ll learn about your finishes, appliances, utilities, and plumbing—everything you need to feel confident and prepared as a homeowner.
Before possession, we complete our own detailed deficiency walkthrough. But we also invite you to do the same, ensuring every detail meets your expectations and that your new home is exactly as you envisioned.
On Going Support
Getting your keys is just the beginning. As you start this new chapter, our team is always just a call away to help with any questions that come up. We’ll also return at 2 and 11 months after possession to review your home together, making sure everything is performing as it should. If anything needs attention, we’ll handle it promptly to ensure your home continues to reflect the quality and care it was built with.
Built for Lasting Comfort and Confidence
At Grounded, we build homes meant to last a lifetime. We exceed BC Building Code standards so you can move in with total confidence, knowing your home was built right. And to give you even greater peace of mind, every home includes a 2-5-10 New Home Warranty through Travelers Guarantee Company of Canada, the nation’s leader in home protection.
Your home warranty includes:
2 years protection on materials and labour
5 years protection on building envelope
10 years protection on the structure
Support for the Unexpected
If you have an emergency please call the phone number given to you at possession or email linden@groundedgroup.ca
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For loss of power, please contact BC Hydro:
1-800-224-9376
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If you smell gas, please leave your home and call Fortis BC:
1-800-663-9911
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If it is time to submit your 2 or 11 month deficiency list please hit the button below